|
Post by gasgunner- Command on Mar 19, 2009 22:58:01 GMT -5
yeeaaaaay!!! my G&G is on its way to me [again]... the "custom" tech found something wrong with the piston [head?], and the o-ring wasnt sealing... [said it had a lot of air leaking past, not "airtight" ]... should be here tuesday... so ill have to miss another week of playing with it... [the gun that is!]
|
|
|
Post by gasgunner- Command on May 6, 2009 21:19:38 GMT -5
well..... as everyone this side of the mississippi knows the issues ive had with my G&G and its hunger for "bevel gears'... i thought id say a few things about it... i just got off the phone with "FRANK" who is the "master tech" at ASGI. and once more he fixed the G&G's bevel gear... [this is the 4th gear replaced, i bought the gun on 2/5/09], after talking for a long time on the phone... we came to the conclusion that the aftermarket "UTG reinforced pistol grip" doesnt work on this gun... the motor was at some kind of angle that was wiping out the bevel gear... i had been told that the G&G warranty was like a month... [by somebody not from ASGI], they said it was only like 15 days... but Frank kept replacing the gears "under warranty" anyways... i had "upgraded" to a SYSTEMA gear set the first time it stripped [for no apparent reason]... so, these gear replacements werent CHEAP!!! he also shimmed the new gear set to make sure its all good inside... he then also replaced the pistol grip. at first, i wanted to replace it with the G&G tactical grip [figured it was from the same company, it SHOULD work.... right?] IT DOESNT!!! Frank took my gun home and tried to get the style of tactical grip i wanted to work... i have large hands and i like the bigger/ thicker feel of these style of grips for the M4. since the UTG didnt work, and the d**n G&G wouldnt work... he tried and eventualy found me one that DOES!!! this, in my opinion, is above and beyond the call of what i felt was fair to both me and ASGI... i didnt think/expect he would have went that far... but he did!!! and that gets my "SEAL OF APPROVAL" for ASGI and their "CUSTOMER SERVICE"... i have to admit that i was getting as PI**ED OFF as a person could get because of the G&G FU**ING up at the field... [and feeling that the people at ASGI would think "yea right" and tell me to f**k-off] well, i was wrong... and after explaning the situation over to a few different people [before i had goten to Frank], they handled it about as good as could be expected...although i felt like i was being "screwed over" at some point in time, it wasnt from ASGI!!! I knew it wasnt their fault that this gun had some issues, and i kept having to send it back... not being able to play with my "best/most expensive gun" is what was pi**ing me off the most... again, id like to say that "AIR SOFT GI" is a good company, and their customer service did more than what i ever expected them to... GOOD JOB GUYS!!! AIRSOFT GI IS THE BEST!!!
|
|
|
Post by predatorryu on May 6, 2009 21:48:26 GMT -5
thats what i like to hear about customer service. going above and beyond the competitors to show they care about the customer
|
|
|
Post by gasgunner- Command on May 7, 2009 10:57:42 GMT -5
well..... its alot better than what i got from weapon blender... i will continue to do business with Airsoft GI, not weapon blender.
|
|
|
Post by Poser on May 7, 2009 16:27:15 GMT -5
Im glad to hear it Curt!!!
|
|
|
Post by gasgunner- Command on May 22, 2009 13:03:40 GMT -5
well.... im re-united again with my solid gold G&G GR16... it "sounds" better than ever before, or actualy... its more "quiet" than ever before... [that was part of the problem]. i cant wait to use it in a game [or hell, even two!!!]... haha! im keepin my fingers crossed...
|
|
|
Post by football2801 on May 22, 2009 13:19:19 GMT -5
so i'd better keep my a$$ covered is what you are saying
|
|
|
Post by gasgunner- Command on May 22, 2009 13:40:20 GMT -5
id suggest stuffing your pants with old "magazines"... haha!!!
|
|
|
Post by Koyote on May 22, 2009 16:13:49 GMT -5
Am sorry but you convienced me to NEVER buy a G&G...am amazed my M14 hasn't had any major issues.
|
|
|
Post by gasgunner- Command on May 26, 2009 23:42:28 GMT -5
well.... my G&G finaly made it thru a whole game without "screaming"!!! it worked pretty d**n good... I EVEN GOT "BLOOD" ON IT FROM SHOOTING A COUPLE BIG WATER SNAKES THAT WAS NEAR THE PICNIC TABLE... [not sure what kind they were, but they werent garter snakes...]
|
|